Privacy Policy

Sensory Works Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, request information, request a quotation, commission work or purchase products or services from us.

Information we may collect: name; company or organisation; postal address; email address; telephone number; information provided through website enquiry forms; quotation information; order and transaction information; correspondence; and technical information relating to website use where applicable. Where customers provide photographs, artwork or other digital files for assessment or production, these may also be retained for the purpose of providing the requested service.

How we use information: to respond to enquiries, prepare quotations, process and fulfil orders, manage customer projects, communicate regarding projects or services, provide customer support, improve our website and services, maintain appropriate business and financial records and comply with legal and regulatory requirements. Where legally permitted and appropriate, we may also contact existing or prospective customers regarding relevant Sensory Works products, services or developments.

Sharing information: Sensory Works does not sell personal information. Information may be shared with trusted suppliers and service providers where necessary to operate our website, process payments, deliver products or provide services. Only information reasonably necessary to provide the relevant service will be shared.

Data security and retention: We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. Personal information will only be retained for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting and regulatory obligations.

Your rights: Depending on applicable UK data protection law, you may have rights including access, correction, deletion, restriction or objection to certain processing. You may also have the right to lodge a complaint with the UK Information Commissioner's Office.

Contact: Sensory Works Ltd | hello@sensory-works.co.uk | 07812 989519.

Developer action: add the registered company address and company registration number where appropriate and amend this policy to identify the actual analytics, payment, hosting and relevant third-party services used by the completed website.